This Privacy Policy explains how Cali Mobile Auto Glass collects, uses, and protects information when you visit our website, submit a quote form, call us, text us, email us, schedule service, or request mobile auto glass service. By using our website or contacting us for service, you agree to the practices described in this Privacy Policy.
Cali Mobile Auto Glass may collect information when you call us, submit a quote form, schedule service, ask a question, or use our website. This may include:
We collect information when you fill out the online quote form, call us, send a text message, send an email, request an appointment, approve service, make a payment, or communicate with our team. Our website may also collect limited technical information through cookies, analytics tools, hosting systems, or similar website technologies.
Cali Mobile Auto Glass uses customer information to respond to quote requests, confirm service details, schedule appointments, provide service updates, process payments, maintain service records, improve our website, and communicate with customers about pending or completed service requests.
We may also use information to prevent fraud, protect our website, comply with legal or business record requirements, and resolve service-related questions. We do not use customer information for unrelated purposes without a valid business reason or consent where required.
When you submit the quote form on our website, we use the information you provide to review your request and contact you about service availability, pricing, scheduling, or missing vehicle details. Submitting a quote form does not automatically create a confirmed appointment. An appointment is confirmed only after Cali Mobile Auto Glass reviews the request and confirms the service details with you.
When you contact us, we may use the phone number or email address you provide to respond to your request. This may include quote follow-ups, scheduling details, appointment reminders, service updates, or questions about your vehicle. If we contact you by text message, message and data rates may apply depending on your mobile carrier.
If payment information is collected, it is used only to process payment for authorized service. Cali Mobile Auto Glass does not intentionally store full payment card information on the website. Payment processing may be handled by third-party payment providers, banks, or merchant processors. Those providers may process payment details under their own privacy and security policies.
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site. This information may include:
Cookies help us understand website traffic, improve page performance, and make the website easier to use. You can adjust your browser settings to block or delete cookies. Some website features may not work correctly if cookies are disabled.
Cali Mobile Auto Glass shares customer information only when needed to operate the business, provide service, process payments, maintain the website, or comply with legal requirements. We do not sell customer information as a standard business practice.
Our website and business operations may use third-party tools for hosting, quote forms, analytics, payments, scheduling, communication, or security. These third parties may process information only as needed to provide their services. Cali Mobile Auto Glass is not responsible for the privacy practices of third-party websites, platforms, or services that we do not own or control.
Cali Mobile Auto Glass takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure. These steps may include using secure service providers, limiting access to customer records, and maintaining business procedures for handling customer information. No website, form, email system, phone system, or electronic storage method is completely secure. Because of that, we cannot guarantee absolute security.
We keep customer information only as long as needed for service, business, legal, accounting, tax, warranty, dispute, or recordkeeping purposes. The length of time may vary depending on the type of information, the reason it was collected, and any legal or business requirement that applies.
You may contact Cali Mobile Auto Glass to ask about the information we have related to your service request, request a correction, ask us to delete certain information where legally allowed, or opt out of non-essential marketing communication.
Cali Mobile Auto Glass is based in California. California residents may have privacy rights under California law, depending on how the law applies to the business and the type of information collected. These rights may include:
To submit a privacy request, call +1 (310) 507-9038.
This website is intended for general business and service use. Cali Mobile Auto Glass does not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, contact us so we can review the request and delete the information where appropriate.
Our website may contain links to third-party websites. Cali Mobile Auto Glass is not responsible for the content, privacy policies, or data practices of websites that we do not own or control.
Cali Mobile Auto Glass may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page should be revised. Continued use of the website or services after changes are posted means you accept the updated Privacy Policy.
For questions about this Privacy Policy or to make a privacy request, contact us:
For privacy questions or to make a request, contact Cali Mobile Auto Glass directly.